Key Strategies for Increasing Customer Satisfaction and Revenue
Business / April 23, 2015

Our Experience Toronto Dry Cleaning prices, dry clean techniques, presentation and customer experience (CX) are vital to success. In present times, CX is more valuable than ever since there is a major social aspect to any business. So let’s look at the strategies in making sure customers develop a sense of connection to the business. We practice this every day. Smiling and Warmth While prices, eco friendliness and the appearance of the store are significant factors for customers in coming back, equally so is creating a sense of warm connection. This can be done without even uttering a word. Just smile and from our experience, customers smile back and “feel” welcomed. It sets the expectation that their experience will be…